According to Gartner Customer 360 summit, AI bots will power 95% of all customer service interactions by the year 2025.
AI powered Chatbot is the future of customer service which is set to be implemented in the near future. Insurance sector in automobile also involves client communication majorly to renew the plans or regarding the claim they have submitted on their vehicles. And still we are not sure of the fact that the time spent on those calls was productive enough or not. As a consequence, most of the time of your day at work is spent in either listening or convincing the customer, whilst it may have been spent productively by focussing on other important tasks.
Chatbots developed using Artificial Intelligence (AI) technology can handle simple or complex tasks. Chatbots for automobile insurance companies can handle basic customer support inquiries, guide customers through essential processes, like changing a plan or learn about a customer’s specific needs. Also an automated insurance agent (Chatbot) can be integrated with Machine Learning (ML) technology that makes them more efficient and personal than any other customer service solution. For example, to gather details about any customer and vehicle data. By leveraging AI in your insurance bot, customer needs can be anticipated earlier and better.
If you are in the insurance sector for an industry like automobiles wishing to bring the innovations and changes in your operations, what better can you get than Let’s Nurture! Let’s Nurture is an ISO 9001:2015 Certified leading Chatbot Development Company in India, USA, UK, Canada and Australia. Empowered with AI, NLP, and Machine Learning technologies, we, at Let’s Nurture, offer complete Chatbot solutions for Facebook, Twitter, Slack, Kik, Skype and much more leveraging Custom Chatbot development.
The cost of developing a custom Chatbot system of insurance sector for automobile industry will fall in the range of $4000-$6000. Now let us have a good look at what features will be incorporated through a chatbot development.
| Users | System Users | |
|---|---|---|
| Features | Manage Account updates | |
| Personalised Quotes | ||
| 24/7 chat support | ||
| Schedule vehicle survey | ||
| Claim Management Automation | ||
| Buying of insurance | ||
| Onboarding Assistant | ||
| Recommendation Engine | ||
| Vehicle Photo/ Video Sharing | ||
| Chat Support Localization | ||
| Real-time updates/ notifications | ||
| Automated Advisory | ||
| Cost of Chatbot System for Insurance Company in Automobile Industry | USD 4K-6K | |
As it has been mentioned that enhanced customer support, through providing instant and precise information, is the one of the biggest advantages Chatbot System can offer for insurance agencies. This results in increased customer retention and patronage. However apart from this, there are other key benefits Chatbot development can bring to insurance agencies in automobile industry.
Chatbots can help a user to register the first notice of loss, schedule the survey appointment for the evaluator and emergency assistance when needed. Chatbots bring a platform with improved customer engagement through a personalized approach which may include images, Call-to-Action buttons or Payment options.
Cost of hiring an employee and training efforts are the main factors which can be avoided to a great extent through custom Chatbot development. We can rely on an automobile insurance bot that’s available 24/7 to address many of your customer support needs.
Hire chatbot developers from us who can certainly help in building AI powered bots branded with your name. This increases trust and customer loyalty towards the platform will get increased. It also saves holding and waiting time as Chatbot can instantly transfer the call t relevant department.
AI powered chatbots are intelligent to learn the personal and essential information about the customers during every interaction. Based on the past conversations, Chatbots can recommend the best suitable policy to the clients.
We are not denying the human intervention part here. Of course, humans will still solve the most complex inquiries and issues with the customers, Chatbot system will just take the system to next level by making customer service more efficient and consistent.
To develop a chatbot like Magda- the chatbot for Link4, an online car insurance company based out of Poland; you will require following resources:
The future of chatbots in the car insurance sector is likely to depend largely on the development of artificial intelligence.
Being a leading Chatbot development company in India, USA, Canada, UK, Singapore and Australia; we have the expertise in building custom chatbots that will reduce the enterprise operational cost while taking care of ERP, CRM , customer support, invoicing, payment and more depending on your requirement. Our Chatbot developers are experts in working with ease for popular Chatbot frameworks Facebook Bot Engine (Wit.ai), API.ai, Microsoft Bot Framework, Aspect CXP and Aspect NLU.
Our experience in implementing AI powered customised chatbots, flow based IVR and online chatbots, social media chatbots and consulting bots for enterprises, businesses and consumers can eliminate the need of manual intervention upto 95%.
Strategic consultation on technology
Competitive Pricing for custom requirements
Brainstorming and structuring a quality driven development cycle
Expert team of resources deployment
Designing a Chatbot conversation
Building a Chatbot using Chatbot frameworks
On time reporting and effective communication
Industry based chatbot solutions
Quality testing and analysis
A comprehensive Project review
Complete transparency on deliverables
With Chatbots already transforming the workplaces, it is time to make the most of it for your company’s success to provide the best experience for your B2B customers.
Have an !dea to develop chatbot system for auto insurance platforms
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